Terms & Conditions
Last updated: June 2026
1. Scope & provider
These terms and conditions apply to all orders placed via grillmann.ch. The provider is:
[Street and number]
[Postal code and town], Switzerland
E-mail: [kontakt@grillmann.ch]
2. Conclusion of contract
The presentation of the products does not constitute a binding offer. By submitting your order, you make a binding offer. The contract is concluded when we send our order confirmation by e-mail.
3. Prices & shipping costs
All prices are in Swiss francs (CHF) [incl. / excl. VAT – depending on VAT liability]. A shipping fee of CHF 2.00 per order applies in addition.
4. Payment
Payment is processed via our payment provider Stripe (incl. TWINT, credit/debit card, Apple Pay, Google Pay).
5. Delivery
We deliver to Switzerland and Liechtenstein. Items are shipped flat in an A4 envelope by Swiss B Mail. Details: Shipping & delivery.
6. Returns
Our voluntary return policy applies. Details: Returns.
7. Warranty
The statutory provisions on liability for defects under Swiss law apply. If a product is defective, please contact us immediately.
8. Liability
We are not liable for damage caused by improper use of the product (e.g. careless handling of heat and fire). Otherwise, the statutory liability provisions apply.
9. Applicable law & jurisdiction
Swiss law applies exclusively. The place of jurisdiction is – to the extent legally permissible – [registered office/location of the provider].